How to reset your password

Android version:

Open TokenPocket, click on the [Details] menu, and select [Reset Password] from the wallet details list. Enter the private key or mnemonic phrase corresponding to the wallet address to reset the password.

If you have lost your private key or mnemonic phrase but can still open TokenPocket, you can only keep trying to enter the correct password to unlock your wallet. There is no limit to the number of password attempts.

iOS Version:

On iOS, password management is global, which means the password you set when you first import or create a wallet will be used for all addresses afterward. If you have backed up your private key, you can follow these steps:

1. Open the wallet, tap the first icon in the upper right corner to add a wallet, select the blockchain, and import the wallet using your private key. If you see the message [Wallet already exists], it means your backup key is correct.

1. If you have multiple wallet addresses, you will need to verify each one multiple times using your backup keys.

2. After all verifications are successful, make sure that you have backed up the mnemonic phrases or private keys for all wallet addresses. Open TokenPocket, go to Me → Security → Reset App. After resetting, use your backup keys to re-import your wallets.

(Resetting the App will erase all local data in your wallet. Please make sure your keys are properly backed up before performing the reset.)