# TokenPocket data backup tutorial (iOS)

### <mark style="color:orange;">Things you need to prepare</mark>

1. A normal iPhone data cable
2. A computer, which can be either a Windows or MAC
3. The phone that cannot open the App

### <mark style="color:orange;">Summary of operation steps</mark>

Install iTunes and iMazing on the computer, connect the phone to the computer using a data cable, back up the phone data through iMazing, and then locate the required files from the backup.

### <mark style="color:orange;">Download operation tools</mark>

Install iTunes on the computer.&#x20;

Download link: <https://www.apple.com.cn/itunes/>&#x20;

Install iMazing on the computer.&#x20;

Download link: <https://imazing.com/zh/download>

PS: If the backup takes a long time, it is because there is too much data on the phone. Please be patient and wait.

### <mark style="color:orange;">iMazing backup data tutorial</mark>

1. When you first open iMazing, it will prompt you to purchase. Here, choose "Continue Trial" in the upper right corner.

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FNYOmQXqOYfEdABmc8nYz%2F1.png?alt=media&#x26;token=b7b6e0d0-9f15-425d-9169-754895750bf4" alt=""><figcaption></figcaption></figure>

2. After setting up the default backup folder, return to the initial interface of iMazing and click on "Manage Apps".

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FTHzFMy6wbLeqdSRzcyBC%2F2.png?alt=media&#x26;token=400f5b40-4ecb-4a96-a3fc-7eedaf935bd3" alt=""><figcaption></figcaption></figure>

3. Click on the device, select TokenPocket that cannot be opened, right-click and select "Backup App Data".

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FsI6ZnJjXFaD4oyGHHNc8%2F3.png?alt=media&#x26;token=5033a1d2-d2fa-4b09-bd90-b6cfb9f85be9" alt=""><figcaption></figcaption></figure>

4. The target folder can be customized, and the default is to save the exported single file on the system desktop. Click "Next".

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FahLG8fflJVxWvuYiydcx%2F4.png?alt=media&#x26;token=417d8ed7-cf53-4af7-b67a-eaf25364ed08" alt=""><figcaption></figcaption></figure>

&#x20; 5\. After reviewing the prompt, select "OK" to start backing up the data.

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FZ7nZEZGlopwEowHVulU6%2F5.png?alt=media&#x26;token=de05080f-0191-44ca-b755-b79cbdb10728" alt=""><figcaption></figcaption></figure>

6. After the backup is complete, go to the desktop to view the exported file.

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2F6Tli3d1Oiiu04gcEbkuL%2F6.png?alt=media&#x26;token=9263986b-cfe9-4ce0-a1f4-675d1b7b25a0" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">Extract the backup database file</mark>

Change the suffix of the exported "TokenPocket Pro.imazingapp" file to "TokenPocket Pro.zip" compressed file and extract it to a folder.

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2FlBUtzmb3z0WqoQ1ZorPC%2Fb34fe38e6dfbb29c8bbcc1740c5d5672_1640604361987-886465f2-6398-436e-bae5-9e13f3afc5c0.png?alt=media&#x26;token=01fc76a1-b524-4b58-95a5-595a3478b4bd" alt=""><figcaption></figcaption></figure>

After exporting the data, you can import it into TP Wallet once it supports data migration to retrieve your assets. Please wait patiently for TP Wallet support. TP Wallet is a new product of TokenPocket on iOS. Please search for TP Wallet and verify that the developer is 【TP Global Ltd】.

<figure><img src="https://1241502402-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMr66Ca6n3UR4Xw7gcij2%2Fuploads%2F6EPgMKJgOAgrtbI5PhuQ%2Fimage.png?alt=media&#x26;token=0fbe16a8-da57-4a10-b48a-039cd141e20e" alt=""><figcaption></figcaption></figure>


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